Casework volunteers

Would you like to work in an organisation that stands in solidarity with migrants, and wants to see the end of the 'hostile environment'?

Do you want to do work that makes an incredible difference to people's lives in the short term, and challenges the policies and ideology of the 'hostile environment' to change lives in the longer-term?

Do you want to engage with the law as a means to change it?

Are you empathetic, patient, respectful, self-reflective, organised?

Volunteer with us:

We're looking for volunteers to assist destitute migrants in making complex applications for recourse to public funds and would love to hear from you. This work usually involves interviewing applicants, gathering evidence, writing submissions and analysing finances. In many cases this application is the difference between homelessness and a safe home.

We are a small and dedicated team of around 30 people. We offer an insight into the work of a frontline organisation engaged in challenging the policies of the 'hostile environment'.

We ask for a weekly commitment (Tuesdays, 10-4.30) for minimum six months, as this is a specialised role and building experience is very important.

We value the opinions and experiences of people from all backgrounds, and in particular: those of people of colour; those who have lived experience of the hostile environment; those who can speak more languages than just English. Previous experience of doing this type of work is not essential but commitment is a must to do our work well.


We will offer:

  • Ongoing supervision and training

  • An initial one-day training session

  • The opportunity to feed into our organisational development

  • Additional volunteering opportunities where necessary (e.g. office work, research work)

  • A job reference on request after 2 months’ volunteering

  • Free OISC training with Refugee Action

  • Travel expenses if needed

  • A delicious lunch from our neighbours on Upper Street

  • Childcare at our Tuesday sessions if needed

  • We will try to accommodate all other reasonable needs and requests


We need people who are:

  • Compassionate and empathetic

  • Analytical and organised

  • Committed to helping people access justice and to migrants’ rights

  • Some experience in benefits/ housing/ immigration advice and support (not essential)

  • Interested in current laws and policies and their impact

  • Willing and quick to learn

  • Happy to work in a small team and as part of an evolving grassroots organisation