We welcome referrals for assistance and host regular workshops to explain the application in full to equip you to make the application independently. If you require further support, we may be able to offer a one-on-one appointment subject to capacity. We are not a drop-in centre and can see applicants by appointment only.

If  you would like to sign up for our next workshop or an appointment, or if you would like to refer somebody else, please fill out this form and send it to If you are unable to fill out the form, please email us at instead. We will reply as soon as possible.

Whether you decide to wait for an appointment or decide to make the application yourself, you can use the below information to prepare. Below is also information about other organisations that may be able to help.


If you have No Recourse to Public Funds (NRPF), you might be eligible to make a Change of Conditions application to the Home Office.

Eligibility for the application:

You can only apply for a change of conditions if you already have one of the following types of leave to remain:

  1. As a partner or parent under paragraph EX.1 of Appendix FM (10 year route to settlement). This can include leave:

    1. As a partner of a British or settled person

    2. As a parent of a British child, or a child who has been in the UK for more than 7 years

  2. Because of your private life, under paragraph 276ADE of the Immigration Rules. This can include:

    1. Living in the UK for more than 20 years

    2. A child (under 18) living in the UK for more than 7 years

    3. Living in the UK for more than half your life if you are between 18 and 25 years old

  3. Outside the immigration rules because of exceptional circumstances relating to family and private life.

If you are unsure about whether you are eligible you should let us know or seek advice before beginning to prepare for the application. 

You will need to show that at least one of the following is true for you:

  1. You are 'destitute'. The Home Office says you are ‘destitute’ if either you do not have adequate accommodation and can't afford adequate accommodation, or you do not have enough money to meet your basic living needs.

  2. Your children are suffering because of your very low income

  3. There are other exceptional reasons

How to prepare for the application:

This guide to Change to Conditions applications may also be useful. The application is cost-free.

Evidence that you may need:

The Home Office application form (link below) gives a list of the evidence that you need to provide and you should also look at this. Below is a longer and more detailed list to help you to decide what other evidence might be useful in your case. It may not all be relevant in your case. 

Basic documents:


  • Applicant BRP and passport

  • ID for dependants

  • Letter about you most recent grant of leave to remain

Financial Information:

Bank statements:

  • 6 months’ original bank statements from all of your accounts

Loans/ debts:

  • Credit card statements (if possible, 6 months’ statements from every account)

  • Support letters from friends/ family/ charity/ church re loans (if applicable) (you can use our template letter)


  • Bills that show your average spending

  • Receipts that show your average spending

  • Letter about child benefit payments

  • Letter about child maintenance payments

  • Support letters from friends/ family/ charity/ church who are giving financial support  (you can use our template letter)

  • Food bank vouchers


  • Payslips for every month from every job that you have had in the last 6 months

  • Contract 

  • P45/P60 forms

  • Job applications/rejections


  • Tenancy agreement

  • Eviction documents such as:

  • Letter about rent arrears

  • Notice seeking possession

  • Eviction warrant 

  • Environmental health inspection report

  • Photos of accommodation

Section 17 support:

  • Letter/email confirming s17 support


  • Medical letters 


  • Letter from school

  • Letter from social worker

  • Statements from children


  • Any other evidence that you think is relevant and proves what you write in the application

Other organisations helping with this application:

There are some other organisations that may be able to help - please contact them directly:

Advising Communities:

CARIS Haringey (if you live in Haringey or have been housed by Haringey Council):

Refugee Women's Action (if you live in Hackney, Islington, Westminster or Lewisham):

Other sources of advice:

We only assist with Change of Conditions applications for people with NRPF, but you may need advice on other issues. We work with the following organisations to provide this advice, and you can also contact them directly:

  1. Project 17 - - for people with NRPF facing homelessness and needing emergency ('section 17') support from local authorities.

  2. Maternity Action - - for anyone with NRPF who needs advice about a debt they owe to the NHS.

  3. Other advice centres for immigration-related advice – please email us if you'd like us to signpost you to another form of advice.